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ICBC

Individuals who have been in a motor vehicle collision are entitled to a certain number of treatments for up to 12 weeks starting from the date of your accident. ICBC has approved service coverage up to a certain fee per treatment, the patient will be required to pay the remaining user fee:

We direct bill to ICBC for:

    Health Care Service

    Number of Pre-authorized Treatments

    Patient User Fee

    Acupuncture

    12

    Initial visit

    $0

    Subsequent standard visit

    $5.00

    Chiropractic

    25

    Initial visit

    $0

    Subsequent standard visit

    $4.00

    Registered Clinical Counseling

    12

    Initial visit

    $0

    Subsequent standard visit

    $0

    Registered Massage Therapy

    12

    Initial visit

    $0

    Subsequent standard visit (45-minutes)

    $10.50

    Subsequent 60-minute visit

    $31.50

    Physiotherapy

    25

    Initial visit

    $0

    Subsequent standard visit

    $0

    Kinesiology or Athletic Therapy

    12

    Initial visit

    $0

    Subsequent standard visit

    $0

    *Please note that subsequent standard visit times are mandated by ICBC.

    How to book

    • Select the ICBC specific treatments when booking online.
    • If booking by phone please specify you have an open ICBC claim and have all your information ready.

    Before your Appointment

    Please complete the online intake form we have sent you by email and include the following information:

    • ICBC Claim number
    • Personal Health Number
    • Date of Injury
    • Your legal name
    • Your claim specialists name and phone number

    As our reception staff needs time to verify your claim, we do require the above information before the day of your appointment to guarantee direct billing for your treatment.

    *Please note that all ICBC appointments require a valid credit card or credit-debit card on file*

     

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