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Patient Care Coordination Services

Welcome to Newleaf Total Wellness Centre’s Patient Care Coordination Services, where we ensure patients receive the highest standard of care and support as they navigate their treatment plans. Our Patient Care Coordinator (PCC) works with integrity, confidentiality, professionalism, and compassion, guiding you through every step of your healthcare journey.

Service Overview

Our Patient Care Coordinator is dedicated to assisting you in managing your healthcare needs efficiently and effectively. Whether you’re a new or existing patient, our PCC provides comprehensive support—from booking appointments to facilitating clinic orientations and responding to patient feedback. Our goal is to save you time, money, and hassle while helping you find the right practitioner for your specific personality and needs.

Tailored Support for ICBC Patients

This free service is for ICBC patients seeking a structured, supportive, and efficient pathway to recovery. At Newleaf Total Wellness Centre, we understand the complexities involved in post-accident care. We are here to empower you with the knowledge and resources to regain your strength and well-being.

Our PCC will:
• Review the details of your accident.
• Inform you of the available treatments tailored to your recovery.
• Orient you to our clinic’s offerings and procedures.
• Help you book and coordinate appointments to ensure seamless care.

Dedicated Care for WorkSafe BC Patients

This free service caters to WSBC patients, providing injured workers with a detailed overview of the assessment and treatment plan process, rehabilitation protocols, and the expected Return-to-Work (RTW) process. Our PCC obtains informed consent, reviews program expectations and complaint resolution policies, and offers a clinic tour.

Comprehensive Support for Chronic Pain and Complex Medical Needs

Our dedicated Patient Care Coordinator (PCC) will:
• Initial Consultation: Meet with you to obtain a brief patient history, ensuring a thorough understanding of your unique health challenges.
• Needs Evaluation: Assess your needs and circumstances to suggest an optimal course of action.
• Appointment Scheduling: Assist you in booking appointments with various specialists, ensuring seamless continuity of care.
This service aims to simplify your healthcare journey, making it more manageable and less daunting.

General Patient Service Choice Consultation

Ideal for general patients who are new to Newleaf Total Wellness Centre, this consultation helps you decide which services might best meet your needs. Whether you’re dealing with pain, recovering from an injury, or looking to improve your overall wellness, our team is here to help you make informed choices.

Key Benefits

Choose the Right Service and Practitioner:
Our expert consultant will help you select the service and practitioner that best suits your unique requirements. This tailored approach ensures you receive the most effective and personalized care possible.
Free of Charge:
This consultation is entirely free. We believe that getting the right advice shouldn’t cost you anything.
Save Time and Money:
By directing you to the most appropriate service and practitioner, we save you the time and expense of trying multiple treatments or providers.
Set Clear Expectations:
Understanding what to expect from your chosen service can set the stage for more effective treatment outcomes. Our consultants will provide you with a clear picture of what your treatment will entail.
Educate and Empower:
Knowledge is power. Our consultations aim to educate you about our various paramedical services and how they can benefit you. This empowers you to take control of your health and wellness.

Get Started Today

Experience the difference our Patient Care Coordination Services can make in your healthcare journey. Join us at Newleaf Total Wellness Centre and take the first step toward a healthier, more empowered you.

Our Patient Care Coordinator


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